Subscriptions
- Do you offer any refunds?
- How do I change my subscription?
- Is there a trial period available for the monthly or yearly subscriptions?
Website
- What is the best way to get in touch with TankerTrackers.com?
- What products and services are available?
Account
API
- API Usage and Response Details
- Endpoint: Departing Vessels Per Country Per Month
- Endpoint: Notifications
- Endpoint: Polygon Listing
- Endpoint: STS Sessions
- Endpoint: Shoreside Vessel Photography
- Endpoint: Tagged Satellite Locations
- Endpoint: Total Exports Per Country Per Month
- Endpoint: Vessel Details and History
- Endpoint: Violator Listing
General / Other
How do I update or change my payment card details?
All of our users’ payment-related data is handled by Stripe.com, which we have partnered with in order to provide the highest degrees of security and convenience for our users. To update your payment data, please visit the Account Management page and follow the link there to the “Subscription Management Portal”. This link will send you to a page hosted by Stripe.com where you can make any required changes to your account, including changing your payment details, upgrading/downgrading/canceling your subscription or just seeing the most relevant data regarding your subscription.
Any questions sent to the crew of TankerTrackers.com, Inc. related to updating credit card data will be denied for security reasons, as we cannot risk credit card data being handled in insecure ways.
Still need help? Contact us
Subscriptions
- Do you offer any refunds?
- How do I change my subscription?
- Is there a trial period available for the monthly or yearly subscriptions?
Website
- What is the best way to get in touch with TankerTrackers.com?
- What products and services are available?
Account
API
- API Usage and Response Details
- Endpoint: Departing Vessels Per Country Per Month
- Endpoint: Notifications
- Endpoint: Polygon Listing
- Endpoint: STS Sessions
- Endpoint: Shoreside Vessel Photography
- Endpoint: Tagged Satellite Locations
- Endpoint: Total Exports Per Country Per Month
- Endpoint: Vessel Details and History
- Endpoint: Violator Listing